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@carlcouk Hi Carl, as far as I'm aware we don't have any plans for a card redesign.
We recently changed from Visa… twitter.com/i/web/status/1…
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Follow for latest news and thoughts from our Twitter team. Customer service please use @firstdirecthelp.
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@lism0re Please visit @firstdirecthelp and press the envelope icon to send us a DM with your details. Once we have… twitter.com/i/web/status/1…
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@lism0re @Barclaycard @HSBC I completely understand, and can only sincerely apologise. Could you please send us a D… twitter.com/i/web/status/1…
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@lism0re Hi Lisa. I'm really sorry to hear of the issues you've faced trying to access funds and make payments. It'… twitter.com/i/web/status/1…
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@bremner_pamela Hi Pamela, thanks so much for getting in touch and for opening an account. If you're able to give u… twitter.com/i/web/status/1…
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@HelenTrainor9 Thank you. We would be happy to take a look at this further for you and provide an update. Our Accou… twitter.com/i/web/status/1…
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@HelenTrainor9 Good afternoon Helen. When you submit your application, a confirmation is shown on screen advising w… twitter.com/i/web/status/1…
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@catwrote Hey Catherine, I'm so pleased to hear we were able to help you during this difficult time. I hope you hav… twitter.com/i/web/status/1…
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@moothall49 Thanks for letting us know Maurice. Glad your on with sorting this now.-Kelly
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@moothall49 I'm sorry to hear that you weren't aware of the full terms and conditions of the Cash ISA. Here you can… twitter.com/i/web/status/1…
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@moothall49 You can complete a Cash ISA reactivation form and return it to us, this can be printed off on our websi… twitter.com/i/web/status/1…
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@moothall49 Hey Maurice, I completely understand your frustration. Cash ISA's are Savings Accounts that pay interes… twitter.com/i/web/status/1…
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@paddytoland Thanks so much for letting us know. Of course, you know all the amazing information about our products… twitter.com/i/web/status/1…
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@Hazel998445971 Hey Hazel, thanks so much for joining us, welcome aboard! You should receive all the correspondence… twitter.com/i/web/status/1…
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@paddytoland Hey Paddy, the Accounts can't be opened on our Website, it's usually via our Mobile App. To apply for… twitter.com/i/web/status/1…
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@Uitlander I'm afraid we can only provide an official bank statement to show proof of the transfer, as we aren't ab… twitter.com/i/web/status/1…
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@Uitlander Thanks, yes I would check with the solicitor as when we create the statement a paper copy is sent as wel… twitter.com/i/web/status/1…
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@Uitlander the next day, which can be sent over to your solicitor. If you need this statement after the funds have… twitter.com/i/web/status/1…
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@Uitlander Hi, we aren't able to stamp a statement, but once you have transferred the funds we can create an offici… twitter.com/i/web/status/1…
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@mikebtweet Hi Mike, I'm sorry to hear this. Please can you DM us with your full name, postcode and contact number,… twitter.com/i/web/status/1…